QUALITY ASSURED RETURNS
Returns
Your satisfaction, our commitment
If your Chester & Stone sofa does not meet your highest expectations, you may return it for a full refund minus shipping and handling.
We are committed to delivering a sofa that reflects both your vision and our standards of excellence. If your custom made piece arrives and does not meet your quality expectations, we make returning it straightforward.
Simply ship the sofa back to us, and we will issue a full refund, less shipping and handling charges. Our process is transparent and respectful of your trust.
Our team is always available to guide you through the return process and ensure your experience remains smooth and reassuring from start to finish.
Still deciding?
Explore the collection, or write to us. We are here to help you order with confidence.